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Main › Business & Services › Sales
 

The ACCOUNTABILITY Challenge for Today's Business Management

 
Author: Leanne Hoagland-Smith

In todays 24/7 driven business word, accountability is becoming a more critical issue for every business owner, manager, executive and salesperson. The challenge is to realize that accountability is just not a single issue, but an issue with many supporting elements. To maintain and thrive as an accountable individual first requires overcoming the fear to embrace these elements and then a plan of Action to ensure that YOU are an accountable individual.

Action What action or actions did you take or not take and why? Since many individuals have been conditioned not to take action or are stuck in analysis/paralysis, accountability suffers because no specific action has been taken.

Commitment Are you truly committed to doing what it takes? As a good friend and mentor once shared that the U.S. has a multi-billion dollar diet food industry. However, he continued If individuals would engage in walking 30 more minutes each day, drink 8 glasses of water, reduce their daily food intake and avoid known fatty foods, would they or would they not lose weight? The answer is yes there would be weight lost. So, why is there a multi-billion dollar diet industry? The answer for most simply lies within the level of commitment of those individuals.

Choices Are you making good choices such as prospecting, networking or professional development ? Growing your business is directly dependent upon the choices that you make. Are your choices growing your business or limiting your business?

Opportunities Are you creating new possibilities for success? With so many ways to build your business, what opportunities will generate for you greater success? Look at each networking event as an opportunity to enhance your business. Set goals for meeting new people. Analyze the outcomes from those events. Consider forming strategic alliances with others to improve your business results.

Understanding Do you understand yourself? Are you aware of your own strengths and feelings? Do you know how to leverage those strengths? How do you deal with your feelings? By better understanding what you what, what behaviors will help you achieve your goals, how you feel and what values are necessary to maintain your credibility, will bring additional benefits to your business as well as to yourself.

Numbers What are your weekly numbers? The old adage goes if you cant measure it, you cant manage it. Todays technology provides a variety of tools to help you manage your daily performance numbers. By developing your own baseline for success such as 100 dials equals 20 contacts creating 10 appointments delivering 2 sales, you establish some mental boosters to help you stay focused and motivated.

Time Are you making the most of your time? Time is a fixed commodity. By using down time, the time between appointments or phone calls, you can greatly enhance your results. For example, you can write 5 more emails, read 5 more pages or file 5 more pages.

Alignment Are your actions in alignment with your purpose? Do you know what your purpose is? Your purpose along with your vision, values and mission statements act as filters and help you to make better decisions. For if the pending issue is not in alignment with your purpose, why are you even considering this issue?

Building Behaviors Is your accountability a one time thing? Inconsistency derails many individuals and organizations. Walking the talk is critical to building a culture where you are respected for your demonstrated actions. Accountability then becomes your friend and not your foe.

Internalization Are you working from the inside out? To be truly accountable, means that your actions are coming from your inside convictions and not just from some recent external event. Internalization also helps to strengthen the consistency of your actions.

Learning Do you view failure positively or negatively? John Maxwell in his book Failing Forward explains how failure is an opportunity for success. If you permit failures to drive your behavior, you have lessened your own likelihood for success. Each day should present to you a new learning experience from which you can grow both personally and professionally.

Integrity Do you demonstrate your values at all times? For example, will you take action when you know a situation is wrong or will you ignore the situation because you dont want to lose a sale?

Team How can you help others be more accountable? Today, proactive teamwork is a greater part of American business. Teams help achieve greater success, but sometimes team members lack some of the necessary skills. We often hear of the 20% of the team doing 80% of the work. Are your behaviors helping others to be more accountable or are your behaviors allowing others to shoulder more of the workload?

YOU Bottom line, it is all about YOU, no buts, no excuses!

Author Bio:

Leanne Hoagland-Smith

Good Day. Thanks for visiting. I hope that you have enjoyed my articles. In 1999, I founded ADVANCED SYSTEMS because I saw that performance could and should be doubled in warp time. Individuals, small and large businesses could not afford expensive solutions that may or may not deliver improved results in 12 months.

From my corporate, small business and education experiences, I recognized the individuals must have opportunities for connecting their passion to their purpose to secure the desired performance results, but many lacked the necessary skills, strategies and tools.

With over 20 years in sales management and 10 years in education, I understand how to unite productivity with profitability by developing a proactive working culture. My previous experiences resulted in cost savings through one of the first implementations of a computer software in a wholesaler distributor to the creation of a vendor performance assessment.

Since facilitating over 500 sessions, developing and editing over 25 training programs and writing numerous articles focusing on performance improvement, I bring a results focused approach to my clients. Also, I am proud to be one of the first five nationally certified facilitators of America?s Rising Stars (a Student Leadership developmental curriculum).

My passion is to help others connect their passion to their purpose to double performance. As The small business coach in Chicago, my clients have easily doubled their performance. Since our greatest resource is our young people, I am now working with large urban schools to generate the same results.

Education Background

  • Graduated with honors from Purdue University with a B.A. in Education
  • Earned M.S. from Purdue University in Instructional Design and Curriculum
  • Published in the national trade journal, The Supply House Times, and numerous national newsletters
  • Developed seminars and training on diversity, communication, leadership, sales, effective trade show behavior, networking, knowledge management, goal setting and improved educational outcomes
  • Co-authored M.A.G.I.C.A.L. Potential: 7 Capicities for Living an Amazing Life Beyond Purpose to Achievement, to be available in 2006
  • Working a another book focusing on performance in public education
  • Speaker in a national bureau - Resource Associates Corporation

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